We Are Farmers! Bum ba-dum bum bum bum bum
We Are The Bob Adams Agency! An Award-Winning local insurance agency backed by the highly trusted and recognized Farmers brand.
We Are committed to excellence!
We Are active in our community!
We Are seeking a Full-time Customer Service Rep/Account Manager. You must be highly coachable, forward thinking, computer literate, professional in appearance. self-motivated, energetic, and friendly with a positive can-do attitude. No insurance experience is required. We will train and educate the proper candidate. Customer Service Rep. will be responsible for answering MULTIPLE phone lines, taking client payments, handling incoming & outgoing mail and multi-tasking various duties.
We Are... looking for someone who can work with us to deliver quality results while working in a fun environment!
*Please NO whiners or complainers! Only those seriously committed to being a loyal member of an EXTREMELY fast-paced, team oriented, forward thinking culture need apply.
*Provide exceptional customer service.
*Be outstanding at relationship building.
*Foster strong relationships with our customers to maintain a high level of client retention and product loyalty
*Process customer policy change requests.
*Handle all incoming claim calls from customers.
*Take premium payments from customers.
*Ask each customer for referrals and explain our referral program.
*Treat each customer contact as a cross and up-sell opportunity including financial products.
*Develop insurance quotes, makes sales presentations, and closes sales.