September Executive Briefing
Keiser University, 6151 Lake Osprey Drive
7:30am Networking & Breakfast
8:00am - 9:00am program
Members $10// Non-members $20
Creating the Wow! Customer Experience
“Why are we not retaining customers?” “Why are we not getting referrals?” “Why do we not have good reviews for our business?” “Why is our business not growing?”
If you have asked yourself any of these questions within the last year, you need to attend this Executive Briefing. Join Jaime Marco, the President of Evolve Business Consulting, and learn how to Wow! your customers and clients every time. Ever noticed how customer service is a lost art? Ever experience unpleasant buying experiences? Don’t fall into the same trap of ignoring your most important asset – your customers and clients!
Jaime will coach you on skills that will help you create a Wow! experience every time. Her revolutionary way of thinking and creative tactics will guarantee that your customers have a positive and memorable experience with every interaction with your company, which will ensure that they choose you over your competition.
Jaime Marco is the owner and President of Evolve Business Consulting. Jaime has an established, comprehensive, and proven background in sales, branding, training & development, leadership coaching, facilitation, change management, business development and professional speaking – experience that she has cultivated over many years.
Over the last 15 years, Jaime has worked with numerous companies and organizations to instill the change they desired to facilitate an increase in their customer satisfaction, grow their customer base, develop their team members, train their leadership, and increase and solidify their brand awareness.
When it comes to learning and development, Jaime stands by the philosophy that a Trainer is not one who just stands in front of the room and lectures but rather one who knows the importance of engaging and developing an associates’ thinking and to encourage them to become an active part of the learning process. She believes that while it’s important to know the “What” but even more important to know the “Why”.
Jaime has considerable experience working with teams and individuals all over the world and in a diverse range of industries. While business models and companies may be different, the common factor is people. Jaime’s advanced understanding of the behaviors of people and cultural differences allows for her to directly relate to her clients and to create an impactful training, coaching session, and presentation.
Directions from Interstate:
Take the University Parkway exit off I-75 - EXIT 213 (EAST)
Turn Right onto Lake Osprey Blvd. Turn Left into Keiser University Parking lot